Q: Where is the Meeting taking place?
A: The Meeting will take place at the Windsor Convention Centre in Rio De Janeiro, Brazil. For more information on the venue please visit the General Information page.

Q: How do I get from the Airport to the Meeting Venue?
A: For updated and detailed information on public transportation please the official  International Airport Galeão and RIOgaleão Airport or the access to venue page

Q: Can you please send me details of public transport in Rio De Janeiro? Do you have a map of the city or area surrounding the venue?
A: Rio De Janeiro’s official website includes up-to-date tourist information including public transport information and maps. Please visit  official tourist information website for more information.

Q: How do I apply for a visa to visit Brazil?
A: Visa regulations depend on your nationality and country of origin. We suggest you contact your local Brazilian Consulate for full and official instructions on the specific visa regulations and application procedure that apply to you.

NEWS The Brazilian Government announced on Monday, 18th, 2019 that Brazil would allow visa-free entry for citizens of The United States, Canada, Australia, and Japan, effective in 90 days (June 17th). Until then, the current e-visa will be required.

For more information please click here and contact your local Brazilian Embassy or Consulate.

Q: Where can I get a Meeting invitation letter so that I can apply for a visa?
A: Invitation letters for visa purposes are available only to registered participants. The option to issue an invitation letter is available within the registration process. At the end of the registration process, you will be able to generate an invitation letter, and you will also receive a confirmation email with a link to the invitation letter.

Q: Is it possible to send an official invitation letter directly to my local Consulate?
A: Unfortunately we are unable to send invitation letters directly to consulates. Invitation letters are prepared solely for individuals and are mailed directly to them.

Q: How can I find out information about hotels and their rates?
A: Kenes International is offering IGCS 2019 participants specially reduced rates for various hotels in Rio de Janeiro. Information, pictures, location and rates are available on the hotel

Q: How can I book my room and should I pay in advance?
A: In order to book a room, please book online. Please note that full payment is required upon booking.

Q: Will I receive a hotel confirmation?
A: Yes. A detailed confirmation will be sent to you by email as soon as the booking is confirmed and the requested deposit is received.

Q: Can I book a hotel room without registering for the IGCS 2019 Meeting?
A: Yes. You can book your room without registering by clicking on the “Booking” button of your chosen hotel available on the website via the hotel accommodation page. If you need further assistance, please email the Hotel Accommodation Department.

Q: How can I book rooms for a group?
A: For group booking (10 rooms and more) please contact Irina Sapir at isapir@kenes.com. Different payment and cancellation conditions apply.

Q: How do I register for the meeting?
A: In order to register for the meeting, please register online.

Q: How can I pay the registration fees?
A: Payment of registration fees can be made by credit card or bank transfer. For full details, please click here.

Q: Can I receive an invoice under the sponsoring Company/ Hospital’s name?
A: Yes. If you require an invoice to be issued to the sponsoring company, please send an email to the registration department at reg_igcs19@kenes.com ​specifying the services requested and full address of the sponsoring company.

Q: Can I register for the meeting without paying?
A: Yes, but your registration will be confirmed only when full payment is received.

Q: Can I register before the early fee deadline and pay later?
A: In order to benefit from the early fee registration discount, payment must be received before the deadline.

Q: Can I register on site?
A: Yes. Onsite registration is available during the Meeting days. Onsite fees will apply.

Q: What does my registration fees include?
A: For full detailed entitlements, please check the registration page

Q: Will I receive a confirmation letter after I have finished registering?
A: Yes. A detailed confirmation letter and receipt will be sent to you by email as soon as payment is received and registration is completed.

Q: If I submit an abstract do I have to attend the meeting?
A: All accepted abstracts are scheduled in the Scientific Program either as Oral or Poster presentations. It is expected that at least one author of the abstract attend the meeting to present the work and answer questions. Only abstracts of registered participants will be scheduled in the Scientific Program.

Q: I have submitted an abstract, when will I know if it has been accepted?
A: Only after all abstracts have been reviewed by the Scientific Committee will notifications be sent to the abstract submitters. Every effort is made to conclude this process within one month after the abstract submission deadline.

Q: How can I make changes to an abstract I have already submitted?
A: You may enter the Abstract Submission system with your username and password and make changes to your abstract until the submission deadline. No abstract changes will be accepted after this date, however you are welcome to bring a more up to date abstract to the conference.

Q: I am having trouble logging into the abstract submission system – my username/password is not working
A: Please try one of the following options via the abstract submission page:
In case you are using “Internet Explorer”, please try another internet browser e.g. “Google Chrome” or “Mozilla”

When you copy and paste your user name and password please make sure there is no extra space at the beginning or the end of them
In case your password contains the letter “O” please make sure you do not type “0” (Zero) instead the letter “O”

Please note that the username or ID received when registering for the congress is different to the abstract submission. Please use the abstract submission username

Q: My abstract has been accepted but I do not have a copy. Are you able to send one to me?
A: Copies of your submitted abstracts can be sent to you by email. Please contact abstracts@kenes.com for further details.

Q: I created a new account but did not receive my username?
A: Please note that the username is shown in the “Subject line” in the confirmation email received when setting up a new account.

Q: In what language will the Meeting sessions be held?
A: The official language of the Meeting is English, however all plenary sessions as well as some additional sessions will feature live translation to Spanish and Portuguese, as indicated on the program.

Q. What is your guest attendance policy?
A. All Meeting activities (including educational sessions, meal functions, exhibit hall, etc.) are exclusively reserved for registered attendees. Non-registered guests (including children, family members, colleagues, etc.) are not allowed in any of the event areas. Badges provided at registration are required for entrance into all functions and will be strictly enforced.